Cancel Your Free Trial on the Mobile App

If your Going trial subscription is managed by Apple:

If you’ve started your free trial via Apple, you’ll need to cancel at least 24 hours before the end of the trial period to avoid being charged for the annual subscription.

1. On your Apple device, navigate to your Apple ID subscription settings (Settings > Your Name > Subscriptions)
2. Tap on Going
3. Tap Cancel Free Trial If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
4. Review the cancellation and select Confirm

To cancel on your computer, or to learn more about managing Apple app subscriptions, visit Apple’s help page here. Due to Apple's privacy restrictions, all membership and billing changes must be made directly through the Apple App Store. Going's support team is unable to make any account changes for Apple-managed memberships.

If your Going trial membership is managed by Google Play:

If you’ve started your free trial via Google Play store, you’ll need to cancel at least 24 hours before the end of the trial period to avoid being charged for the annual subscription.

1. On the your Android device, navigate to your Google Play subscription settings
2. Select the subscription you want to cancel (Going)
3. Tap Cancel Subscription
4. Follow the instructions

To cancel on your computer, or to learn more about managing Google app subscriptions, visit Google’s help page here. Due to Google's privacy restrictions, all membership and billing changes must be made directly through the Google Play Store. Going's support team is unable to make any account changes for Google-managed memberships.