I purchased my subscription via the Apple App Store or Google Play Store and I want a refund. What can I do?

Unfortunately, we don’t have access to Apple or Google's app marketplace billing systems, so we’re not able to cancel or refund purchases made through them (we can't even view details for purchases made via iOS or Android devices).

Since each provider manages all subscriptions and payments made through their platform, your best bet is to reach out to their support team here to request a refund.

For Apple App Store refund requests visit: https://support.apple.com/contact

For Google Play Store refund requests visit: https://support.google.com/googleplay/answer/2479637?hl=en

In the meantime, you can follow these steps to cancel your subscription directly from your Apple device and make sure everything’s squared away:

Apple Cancellations

1. On your Apple device, navigate to your Apple ID subscription settings (Settings > Your Name > Subscriptions)
2. Tap on Going
3. Tap Cancel Free Trial If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
4. Review the cancellation and select Confirm

Google Cancellations

1. On your Android device, navigate to your Google Play subscription settings
2. Select the subscription you want to cancel (Going)
3. Tap Cancel Subscription
4. Follow the instructions