How do I cancel my 14-day free trial?

When you sign up for a Going membership, you have the option of starting an Elite or Premium membership with a 14-day free trial period. Don’t want to be charged? Cancel anytime before your 14-day free trial is over.


How to cancel your 14-day free trial:

  1. Click here to log in to your Going account and access your Billing page.
  2. Click the "Cancel Trial" link

Immediately upon cancellation of your free trial, your account will be downgraded to our Limited (Free) plan, and you'll receive a sample selection of economy class free deals from up to five airports.

If you signed up for a trial membership but do not see the "Cancel Trial" link on your Billing Page, you may be accidentally signed into another account. Our support team can help - you can contact us here!

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