When does my membership renew?

You can easily check your membership renewal date on your Billing Page. Here's how:

Checking your status on the web (Going.com):

1. Log into your Going account (be sure to sign in the same way you signed up to avoid creating a new account - this means typing in a password to login if you initially set one, or clicking Google Single-Sign-On if that's how you signed up originally)
2. Head to your Membership & Billing Page here
3. Your membership tier will be listed clearly (Limited, Premium, or Elite)
4. For paid (Premium and Elite) members, you'll also see your next renewal date (or expiration date if your membership has already been canceled)

Checking your status on the mobile app:

1. Open the app and tap the person icon in the upper-right-hand corner
2. Under "Account", tap "Membership & Billing"
3. Your membership tier will be listed clearly (Limited, Premium or Elite)
4. For Premium and Elite members, you'll also see your next renewal date (or expiration date if your membership has already been canceled)

If the membership tier you see in your account is incorrect, please visit this guide where you can read more and troubleshoot the issue.