Sorry, Going gift cards are non-refundable.
The duration stated on your gift card will automatically be added onto your membership subscription.
Example: Becky’s Premium membership is set to renew on February 4, 2026. If she applies a one-year Premium gift card, it will push her membership renewal date to February 4, 2027.
We can help with that! Please contact the Member Success Team from the email address associated with your gift card purchase.
During checkout, you'll enter the email address where you want the gift card sent. You can email the gift card directly to your recipient, or email it to yourself and forward it to the recipient, or print it out for physical gifting.
Yes! Please contact the Member Success Team if you'd like to re-gift your gift card to someone else.
We can help with that! Please contact the Member Success Team from the email address associated with your gift card.
Premium members get all economy-class domestic deals (including Hawaii, Alaska, and US territories) and international deals to destinations all over the world. Plus, you'll get specialized deals like economy points and miles, Mistake Fares, and customizable destination alerts from your Watchlist. Simply put, this plan is best for most travelers.
Premium and Elite members get the same deals and features that help you travel more for less, but with one key difference: Elite focuses on luxury travel with economy deals plus higher fare classes with seats in premium economy, business, and first class. This goes for both our coveted cash deals and our easy to use points and miles deals.
No. Going gift cards never expire and are never subject to additional fees.
You can choose to have the gift card sent to the recipient immediately, or schedule it for a later date.
Log into your Going account and head to your billing page. From there, you can enter your payment details to keep your Premium or Elite membership active after your gift membership expires.
No. Active paid members (Premium or Elite) can only redeem gift cards for the same membership tier they are currently.
- Premium gift cards → Premium memberships only
- Elite gift cards → Elite memberships only
- You cannot use an Elite gift card to extend, convert, or apply credit toward a Premium membership
However, if you’d like to apply a gift card to change your membership tier, you can cancel your current membership and apply your gift card as soon as your current membership expires.
You can redeem your gift card on this page. For step-by-step instructions, check out this article.
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